Policies

An insight to our workplace

Policies & procedures 

ZFS Academy aims to provide a courteous, efficient, helpful and professional environment to all our clients. Any dissatisfaction of service, we want you to complain so that we can resolve your complaint and try to better or ensure it does not happen again.

ZFS Academy is an equal opportunities organisation. Aim is to provide equal opportunities within the company and all the services we provide

ZFS Academy has taken steps as part of GDPR compliance to ensure they are meeting the requirements of the General Data Protection Regulation (GDPR).

At ZFS Academy we owe a duty of care to all staff, learners and visitors. We ensure that working and learning environments are safe.

ZFS Academy is committed in the improvement of our practices to tackle slavery and human trafficking. Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person's liberty by another in order to exploit them for personal or commercial gain.

ZFS Academy respects and values the privacy of all individuals thus collecting and using your personal data as described in the policy.

ZFS Academy is committed towards ongoing quality improvement as an integral part of the organisation. Collaboratively we work towards continuous improvement to assist our clients in achieving high standards.

ZFS Academy, as duty of care to safeguard, endeavours to provide an environment free from abuse, bullying, harassment, violence or any other form of anti-social behaviour for both adults and children.